Critter Creek Farm Sanctuary Privacy Policy

1.Our Policy

This Privacy (“Policy”) covers Critter Creek Farm Sanctuary’s treatment of personal information or personally identifiable information (both "Personal Information") that may be collected or submitted when the web-user (“you”) are using Critter Creek Farm Sanctuary’s website or submitting donations. This Policy does not apply to companies that Critter Creek Farm Sanctuary does not own or control, or to individuals that are not under Critter Creek Farm Sanctuary’s supervisory control. Please understand that whenever you voluntarily disclose Personal Information online this information cannot be made one-hundred percent secure and, in some cases, that information can be intercepted, collected and used by others. However, we work hard to protect your information at all times, and protect your information in several ways. Information you enter into the “Contact Us” box is sent to the Critter Creek Farm Sanctuary email address, and is only accessed by core sanctuary staff. Critter Creek Farm Sanctuary uses Donorbox to process donations. Donorbox donation forms are protected by SSL/TSL encryption, and the company doesn't store any card information. All card and bank account data are tokenized before charging. Other forms of payment are processed by third-party vendors known for exceptional security.


2.How We Collect Your Personal Information

While using Critter Creek Farm Sanctuary’s website, you may submit Personal Information when contacting us, ordering goods, or offering donations. Depending on the service or process, the Personal Information you may be asked to provide is your:



Postal address

Email address

Phone number 

Credit card, debit card, or banking information


Personal Information may also be collected, or your IP address logged, when you visit Critter Creek Farm Sanctuary’s website. Your IP information allows us to understand how you use our site and to enable us to make changes to our site in order to improve your experience. Information regarding your computer, your connection to our website (such as your browser type, operating system, and platform) and your user history (including, but not limited to, your session information, page errors and the length of your visits to specific pages within our website) may also be collected.


3. Our Use of Cookies

Critter Creek Farm Sanctuary uses cookies to remember certain user information. Cookies are electronic identifiers that are transferred automatically to your computer through your browser that allow our computers to save certain information you provide us and store information about you so we can recognize you when you visit our website in the future. You may, at any time, disable or refuse to accept cookies by changing the preferences or settings on your web browser. If you choose to disable cookies, you will still be able to use our website.


4. How We Use Your Personal Information

Critter Creek Farm Sanctuary may use the Personal Information you provide for purposes such as: fulfilling your requests for products and services (including purchases); improving the content and overall look and feel of our website and services; contacting you upon your request; contacting registered users via email for a newsletter; and processing donations upon your request.


5. How Your Personal Information is Disclosed

It is Critter Creek Farm Sanctuary’s policy not to disclose, sell, or rent your Personal Information to any individual, business, government entity or outside parties except: (i) to provide products or services you've requested through us; (ii) in response to a validly-issued subpoena, court order, or other legal process; (iii) when necessary to establish or exercise our legal rights or defend against legal action; or (v) where you request Critter Creek Farm Sanctuary to do so. Critter Creek Farm Sanctuary may use return email addresses to answer the email we receive from you. Such addresses are not used for any other purpose. Your Personal Information will not be collected for use that is in violation of the law, or unrelated to the that discussed in this Policy, unless you are also provided an opportunity to opt-out or otherwise prohibit such unrelated uses.

6. Web Statistics & Shared Data

We collect and use IP addresses to analyze trends, administer the site, track user movement, and gather broad demographic information. From time to time, we may use this information to better design our website; however IP addresses are not linked to Personal Information.


7. Children's Privacy

Protecting the privacy of children is especially important to us. For that reason, we do not collect information provided by users under the age of 13, nor do we solicit information from users under the age of 13.


8. Scope of this Policy; Third Party Websites

Although this policy applies to all information obtained by you for the purpose of accessing or using content controlled and owned by Critter Creek Farm Sanctuary, it does not apply to businesses or entities that are not owned or controlled by us. This website contains links to other third-party websites such as Facebook. Please be aware that Critter Creek Farm Sanctuary does not claim any responsibility for the privacy practices of these third-party sites. We encourage you to be aware when you leave our site and to take reasonable precautions when sharing your personally identifiable information on third-party websites.

9. Opt-In Policy

You may "opt in" to receive newsletters and other useful information from us. To unsubscribe from our mailings, you may click the “unsubscribe” link in the email to be removed from the list.

10. GDPR Compliance for EU Donors

In compliance with laws governing the EU, donors from the EU must have the right to:

  • Request access to their personal information;

  • Know if their data is being processed;

  • Know where their data is being processed;

  • Know why it is being processed;

  • Have a copy of their data provided to them without cost; and

  • Request their data be erased.

Critter Creek Farm Sanctuary values the privacy of all its donors, and will extend these rights to donors from all countries. 

11. Amendments

Critter Creek Farm Sanctuary reserves the right to amend this policy at any time. Critter Creek Farm Sanctuary will post a notice of changes on its web site, when and if the terms of this policy are amended.

12. Contact

You may contact Critter Creek Farm Sanctuary directly by e-mailing should you have any questions regarding this policy.

Date authored 9/16/2019